Online gaming platform Shuffle.com has informed its customers about a data breach that occurred through Fast Track, one of its partners. The incident exposed user information after an unauthorized person gained access to Fast Track’s internal systems. According to Shuffle, the stolen data includes names, email addresses, home addresses, and even users’ transaction and betting history.

The company said its systems are secure but stated the risks of using third-party partners. Shuffle is reviewing partnerships and improving security. It assured players that passwords, login details, and funds remain safe on its platform.

Details of the Breach

In an email sent to customers, Shuffle explained that the breach took place through Fast Track, a company that provides marketing and engagement tools for gaming operators. The company confirmed that while some personal details were accessed, sensitive information such as passwords, login details, and player funds were not affected. Shuffle clarified that these details were never stored with Fast Track, meaning they remained safe during the incident.

Despite this assurance, Shuffle has advised customers to stay alert for phishing scams or suspicious messages that might use the stolen data. The platform also encouraged users to enable two-factor authentication (2FA) on their accounts to strengthen security and prevent unauthorized access.

Company Response and Investigation

Fast Track has informed Shuffle that the breach has been managed and that there is no longer any ongoing threat to users. However, Shuffle said it is still discussing with the provider to fully understand how the attack happened and what impact it may have had. The company promised to keep users updated as more details become available.

In its message to customers, Shuffle stated, “We remain committed to the security and safety of our users, and we are thoroughly disappointed that this has occurred.” The company assured players that it is taking the matter seriously and working closely with Fast Track to strengthen data protection and prevent future incidents.

Security Concerns in Online Gaming

The Shuffle.com incident highlights the growing risk of data breaches in the online gaming industry. Many operators rely on third-party partners for marketing, analytics, and player engagement, which increases the chances of exposure when those partners are compromised.

As online gambling grows worldwide, data protection is becoming a major concern. Experts say gaming companies need stronger cybersecurity and must handle player data more carefully. Shuffle assured users that their accounts are safe but advised them to update passwords, use 2FA, and report any suspicious messages.

For now, Shuffle.com says the situation is under control, and customer accounts and funds remain secure. Still, the company’s message to players is clear: stay alert, stay protected, and remain cautious about potential phishing attempts that could arise from the exposed data.