The lottery courier services provider will continue operations in Arizona, Oregon and Minnesota, while suspending New York activity to better allocate resources across supported markets.

Main Points

• TheLotter received a licence from the New York Gaming Commission and launched operations in the Empire State during 2025, marking its entry into the regulated New York lottery market.
• The operator confirms its New York platform will stop accepting orders on January 29, while all existing orders will face cancellation followed by full refunds.

TheLotter US confirms suspension of New York operations from January 29 to focus on expanding lottery courier services into more states and support its long-term growth strategy. Although the New York Gaming Commission granted a licence and operations began during 2025, Head of Marketing Jessica Griggs says the decision supports resource planning and nationwide expansion goals.

TheLotter Ends New York Operations and Refocuses on Growth Markets

Griggs states the company served New York players and now shifts focus toward markets that allow growth and delivery of player experience across supported regions. She explains that focusing efforts positions the business for expansion across the country under a structured operational plan. TheLotter confirms all New York orders, including multi-draw packages or subscription draws scheduled after January 29, will be cancelled and fully refunded. Registered New York users may withdraw remaining account balances until April 29 under the updated operational timeline.

TheLotter will continue operations in Arizona, Oregon and Minnesota while preparing internal systems for future state launches. On January 6, Brightstar Lottery and Brightstar Global Solutions Corporation signed a long-term contract extension with the California Lottery for six additional years. The agreement grants California access to Brightstar’s instant ticket content and innovations portfolio, including patented print design technology, Infinity Instants marketing services, game development and analytical tools.