The Lithuanian gambling authority fined Amber Gaming €15,000 for wrongly stopping remote gambling contracts with customers without correct reasons.
Key Points
- Lithuania’s gambling watchdog fined Amber Gaming €15,000 for ending remote gambling contracts with clients without following the proper process.
- This action followed reports from nine customers and several checks by the gambling regulator between 2024 and 2025.
The Gaming Supervisory Authority, working under Lithuania’s Ministry of Finance, set a €15,000 ($17,500) fine on UAB Amber Gaming for breaking Article 18(1) of the gambling law. This fine happened because Amber Gaming ended remote gambling contracts with several clients in a way not allowed by the law. Regulators took action after nine customers told them that Amber Gaming cancelled their contracts by itself.
Regulator’s Findings
Then the authority made extra checks at Amber Gaming between 2024 and 2025 to see if the company followed the gambling rules. The authority said Amber Gaming did not act according to its own rules for dealing with customer contracts. Amber Gaming did not do the actions written in its internal guides and did not change or improve these guides when the controls failed to handle the risks. The regulator’s ruling is not final yet and Amber Gaming can appeal by using the rules in Lithuania’s Administrative Procedure Law.
Broader Context
The authority found that Amber Gaming stopped remote gambling agreements with clients even though none of these customers broke gambling rules or other legal standards. Because of this, the regulator wrote in its order that Amber Gaming’s actions did not meet the gambling rules, so this is counted as a law breach. This ruling is part of wider actions in Lithuania, such as a recent look into TopSport for suspected illegal advertising after new sponsorship rules from July limited sports deals with gambling brands.
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