LeoVegas Paid Out a Fine of 500K Euros to the Dutch Regulator for Player Protection Issues : PMPMedia.io

By Arijit Roul - 31 Dec, 2025 More about the author

LeoVegas received a €500K penalty from the Netherlands Gambling Authority (KSA). The company failed to protect players for eight months last year.

In the last 8 months, between October 2023 to May 2024, LeoVegas was in violation of Dutch laws which required them to protect their players. The Netherlands Gambling Authority fined the company €500,000. In the Netherlands, gambling companies are expected to act very soon and in a very decisive way when they see that a player may be at risk of over-gambling or is in the early stages of addiction.

When the KSA asked LeoVegas for several player files, every single one showed a problem. Over and over, the regulator saw that LeoVegas didn’t step in fast enough when people lost huge amounts in a short time. A real case shows that a player managed to lose tens of thousands of euros in no time, and LeoVegas barely lifted a finger to help.

Even when the company did intervene, the KSA found its efforts lacking. Sometimes, all LeoVegas did was send a generic pop-up warning that a player could dismiss in seconds. That kind of warning didn’t actually stop anyone from gambling excessively or losing more money. The regulator made it clear: LeoVegas’s approach wasn’t enough.

KSA Steps Up its Oversight

Michel Groothuizen, who chairs the KSA board, calls duty of care central to player protection. He makes it clear: when obvious red flags pop up, like a player burning through large sums fast, gambling operators need to act, not just watch it happen.

Groothuizen says the regulator isn’t just talking; they’ve actually tightened their grip on these duty of care rules. If operators drop the ball, the KSA won’t hesitate. They’ll step in and hit back hard. Take LeoVegas, for example. The regulator just fined them, adding another notch to its record of enforcement. Player protection isn’t just a buzzword in the Dutch gambling market; it’s the main focus. The KSA has a reputation for playing tough.