A bug resulted in thousands of players gaining inflated slot winnings, and Superbet decided to pay the amounts in full.

Key Points

• The slot affected was Playtech’s Fire Blaze Red Wizard.
• Gambling Insider confirmed the glitch was not caused by Playtech technology.
• Superbet agreed to distribute €30m among approximately 7,500 players.

Superbet Pays Out €30m after Technical Glitch Boosts Player Winnings

Superbet distributed over €30m ($35m) after a glitch wrongly boosted winnings for thousands of players across its platform. The incident happened during the weekend and was traced to a technical issue, which remains under investigation. In Romania, social media carried heavy speculation, with some users blaming Playtech’s Fire Blaze Red Wizard slot game.

Gambling Insider reported the claims were incorrect, with all involved confirming the glitch was not tied to Playtech systems. A Playtech spokesman stated: “We confirm there are no faults or issues with this or any other Playtech slot. All titles work normally, and reported issues remain unrelated to Playtech game functions.” Reports indicate Superbet first froze accounts and argued that its terms and conditions removed the obligation to honour unusually large payouts from small stakes.

Unclear Motives Behind Superbet’s U-Turn on Glitch Payouts

The exact reason behind Superbet’s change of decision remains unclear, although legal precedents in the UK show operators often lose such disputes when cases reach the courts. In 2025, the UK High Court ruled that Paddy Power had to pay a full £1m ($1.35m) jackpot after earlier claiming it was a display error. Eputational costs of refusing payouts are not easy to assess in 2021; a three-year legal fight between Betfred and a player ended with the judge siding with the player.

By deciding to honour all player winnings, Superbet likely avoided the kind of lengthy disputes seen in similar high-profile cases. Although the glitch was not traced to Playtech’s slot game, the supplier confirmed it would support Superbet throughout any review process.